Client support begins with just a click.  Here clients are able to enter a support ticket or find links to important topics to aid their business operations.  Complete SMB Solutions has gone to great lengths to improve the visibility and accessibility to engineers and Customer Service agents.  When our clients need us we take the steps to ensure that we are there. If you need assistance with these links, please click on the FAQ link for step-by-step instructions on how to enter a ticket or request a desktop support session.

Submit A Ticket

Please click the link on the left to open a client support ticket with our engineers.  You will receive email notification within minutes of completing the process.  Furthermore, you will receive an email when an engineer has been assigned to your ticket.  If the engineer has any questions or concerns, he or she will contact you directly.

Remote Desktop Support

Just a few simple clicks, and you can be connected directly to one of our Client Service Engineers. To ensure the highest availability of your computers, our Technical Support staff can resolve most issues remotely no matter whether you are in the office, working from home, or serving as a “road warrior”. As long as your computer can connect to the Internet, we can provide the assistance you need without having to wait for a technician to arrive on-site.